The Social Club failed to load (Code 9)


#1

To receive support, please fill out the following template, and remove this top text.

GTA V version? Most recent, fresh steam install today 8/1/2018.
Up to date? Yes
Legit or Pirate copy? Legit
Steam/CD/Social Club? Steam, but getting Social Club error.
Windows version? Windows 10
Did you try to delete caches.xml and try again? Yes, did a fresh install of all FiveM files/folders today, 8/1/2018.
Error screenshot (if any)

System specifications Windows 10,
What did you do to get this issue? Launched the FiveM application from the start menu.
What server did you get this issue on? Not applicable.
CitizenFX.log file
[ 0] Initialized system mapping!
[ 172] CitizenFX Steam child starting - command line: “C:\Users\brand\AppData\Local\FiveM\FiveM.exe”
[ 484] Initialized system mapping!
[ 703] CitizenFX Steam child starting - command line: “C:\Users\brand\AppData\Local\FiveM\FiveM.app\cache\subprocess\FiveM_SteamChild.exe” -steamparent:14244
[ 703] Initializing Steam parent.
[ 750] Initializing Steam parent: Steam’s running.
[ 953] Initializing Steam parent: Initializing presence.
[ 953] Initializing Steam parent: Attempting to run processes.
[ 1047] Initialized system mapping!
[ 1141] CitizenFX Steam child starting - command line: “C:\Users\brand\AppData\Local\FiveM\FiveM.app\cache\subprocess\FiveM_SteamChild.exe” -steamchild:14244
[ 1141] game parent PID: 14244
[ 1141] hello from “C:\Users\brand\AppData\Local\FiveM\FiveM.exe”
[ 1141] waiting for process to exit…
[ 1297] Got ros:launcher process - pid 3328
[ 1359] MumbleAudioInput::InitializeAudioDevice: Initialized audio capture device.
[ 1391] C:\Users\brand\AppData\Local\FiveM\FiveM.app\citizen\clr2\lib\mono\4.5 CitizenFX.Core.pdb is not a platform image (even though the dir matches).
[ 1391] Initialized system mapping!
[ 1641] Replacing function table list entry 0x142d6b000 with 0x142d6b000
[ 1656] hello from “C:\Users\brand\AppData\Local\FiveM\FiveM.app\cache\subprocess\FiveM_ROSLauncher” ros:launcher --parent_pid=14244 “C:\Program Files (x86)\Steam\steamapps\common\Grand Theft Auto V\GTAVLauncher.exe”
[ 1719] launcher! “C:\Users\brand\AppData\Local\FiveM\FiveM.app\cache\subprocess\FiveM_ROSLauncher” ros:launcher --parent_pid=14244 “C:\Program Files (x86)\Steam\steamapps\common\Grand Theft Auto V\GTAVLauncher.exe”
[ 1734] Initialized system mapping!
[ 1781] Replacing function table list entry 0x140564000 with 0x140564000
[ 1844] Skipping XAudio2 patches - XAudio 2.7 is present.
[ 2000] [FontRenderer] Initializing DirectWrite.
[ 2656] Initialized system mapping!
[ 2875] CitizenFX Steam child starting - command line: “C:\Users\brand\AppData\Local\FiveM\FiveM.app\cache\subprocess\FiveM_ChromeBrowser” --type=gpu-process --disable-features=AsyncWheelEvents,TouchpadAndWheelScrollLatching --no-sandbox --disable-direct-composition --use-angle=d3d11 --locales-dir-path=“C:\Users\brand\AppData\Local\FiveM\FiveM.app\bin/cef/” --log-file=“C:\Users\brand\AppData\Local\FiveM\debug.log” --log-severity=disable --resources-dir-path=“C:\Users\brand\AppData\Local\FiveM\FiveM.app\bin/cef/” --lang=en-US --gpu-preferences=KAAAAAAAAACAAwCAAQAAAAAAAAAAAGAAEAAAAAAAAAACAAAAAAAAACgAAAAEAAAAIAAAAAAAAAAoAAAAAAAAADAAAAAAAAAAOAAAAAAAAAAQAAAAAAAAAAAAAAAKAAAAEAAAAAAAAAAAAAAACwAAABAAAAAAAAAAAQAAAAoAAAAQAAAAAAAAAAEAAAALAAAA --locales-dir-path=“C:\Users\brand\AppData\Local\FiveM\FiveM.app\bin/cef/” --log-file=“C:\Users\brand\AppData\Local\FiveM\debug.log” --log-severity=disable --resources-dir-path=“C:\Users\brand\AppData\Local\FiveM\FiveM.app\bin/cef/” --lang=en-US --service-request-channel-token=D0A37BC6D336984A7E98EB76FFB3FBBD --mojo-platform-channel-handle=3536 /prefetch:2
[ 4906] versioning: /prod/gtav/launcher_online_config.xml
[ 4922] versioning: /prod/gtav/launcher_online_config.xml
[ 5141] versioning: /prod/gtav/versioning.xml
[ 5156] versioning: /prod/gtav/versioning.xml
[ 5188] versioning: /prod/gtav/versioning.xml
.dmp files/report IDs

If an issue with starting:
GTA V folder screenshot


GTA V/update/x64/dlcpacks screenshot

Filepath to FiveM folder
C:\Users\brand\AppData\Local\FiveM
FiveM client folder screenshot

Did you try to disable/uninstall your Anti-virus?
Yes.

I’ve done multiple fresh installs of both GTA and FiveM.

Anyone got any ideas?


#2

Pulled this dump from the FiveM dump

2018-08-01 13:51:29.439] [DISPLAY] Using DPI 96
[2018-08-01 13:51:29.568] [DISPLAY] File version 10000:50a0001 (for C:\Users\brand\AppData\Local\FiveM\FiveM.app\cache\subprocess\GTA5.exe)
[2018-08-01 13:51:29.702] [DISPLAY] File version 10002:30001 (for C:\Users\brand\AppData\Local\FiveM\FiveM.app\cache\game\ros_1231\socialclub.dll)
[2018-08-01 13:51:29.819] [DISPLAY] File version 10000:50a0002 (for C:\Users\brand\AppData\Local\FiveM\FiveM.app\cache\subprocess\FiveM_ROSLauncher)
[2018-08-01 13:51:29.846] [DISPLAY] Version: |1.0.1290.1|1.2.3.1|1.0.1290.2|FFP
[2018-08-01 13:51:30.313] [DISPLAY] OS version: Major: 6, Minor: 0, Build: 6000, Platform: 2
[2018-08-01 13:51:30.360] [DISPLAY] Unable to get file version info size for C:\Users\brand\AppData\Local\FiveM\FiveM.app\cache\subprocess\PlayGTAV.exe
[2018-08-01 13:51:30.360] [ ERROR ] Last error: 2 : The system cannot find the file specified.

[2018-08-01 13:51:30.502] [ ERROR ] Unable to load options file!
[2018-08-01 13:51:30.669] [DISPLAY] File version 10000:50a0001 (for C:\Users\brand\AppData\Local\FiveM\FiveM.app\cache\subprocess\GTA5.exe)
[2018-08-01 13:51:30.750] [DISPLAY] Opened options file.
[2018-08-01 13:51:30.887] [DISPLAY] File version 10002:30001 (for C:\Users\brand\AppData\Local\FiveM\FiveM.app\cache\game\ros_1231\socialclub.dll)
[2018-08-01 13:51:30.943] [DISPLAY] Social Club initializing…
[2018-08-01 13:51:31.196] [ ERROR ] ************************************************************************
[2018-08-01 13:51:31.196] [ ERROR ] * Setting error condition
[2018-08-01 13:51:31.196] [ ERROR ] * Category: 3 (ERROR_CATEGORY_SOCIAL_CLUB)
[2018-08-01 13:51:31.197] [ ERROR ] * Code: 9 (SC_INIT_ERR_INIT_CALL_FAILED)
[2018-08-01 13:51:31.197] [ ERROR ] * Extra:
[2018-08-01 13:51:31.197] [ ERROR ] * Localised: The Social Club failed to load due to an incomplete installation (code 9). Please exit the game and re-install the latest version of the Social Club: https://support.rockstargames.com/hc/articles/204075496
[2018-08-01 13:51:31.197] [ ERROR ] ************************************************************************
[2018-08-01 13:51:31.208] [ ERROR ] Failed to init SC DLL!
[2018-08-01 13:51:31.208] [ ERROR ] Unable to load Social Club DLL!
[2018-08-01 13:51:39.895] [DISPLAY] Uninitializing.

Unable to load Social Club DLL, but no reasons why.


#3

This post was a mistake, disregard it, it does not exist.


#4

Oooooooh. I figured it out. I played GTAO over the weekend and my social club updated to a new version. Apparently FiveM doesnt like that very much, so I rolled back to a previous version of Social Club. May want to update your systems, boys.


#5

king you think you can share you game save version?


#6

so the social club version


#7

@Poorman

Look in your FiveM directory.

FiveM Application Data > cache > game

There should be Social-Club-v1.2.3.1-Setup.exe in that folder. Run it, patch to that version of Social Club, and all will be fixed.


#8

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.