Windows 7 users unable to connect

Hi wondering if someone can help with players who use windows 7. Players who try connecting can’t and get stuck loading the resources. It happened when we updated to artifact 584 and I have tried the newer updates with no luck and also tried reverting which weirdly didn’t work. Was wondering if anyone can offer an ideas or which artifacts may work for them. Also for the life of me i can’t find where a change log for the artifacts would be.
Thanks,

Please have those players that use windows 7 create a topic themselves in #technical-support, and tell them to fill out the support template.

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