Hi, I would like to help you guys, I can not become superadmin using the ESX database through the zap-hosting 2.0 website. I have already tried to edit the phpmyadmin database of the zap-hosting database itself, the permission level field from 0 to 4 and the user group field for superadmin but I can not edit the field and I researched a lot and I did not have any success …
Yes, but they did not help me, they told me to open a ticket and nothing.
well they are the only one that can help with your specific issue.
Have you tried there live chat?
of course we’ll help you regarding this. What is your ticket ID? I will check the ticket status