Problem access runtime.fivem.net

FiveM Client Support
1

**GTA V version? 1.42
**Up to date? yes
**Legit or Pirate copy? legit
**Steam/CD/Social Club? yes
**Windows version? 10 pro 64Bits build 1709
**Did you try to delete caches.xml and try again? yes
**Error screenshot (if any)

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System specifications
AMD Fx8350, Kfa GTX 150Ti 16g DDR3
What did you do to get this issue?
When i want to download FiveM client

If an issue with starting:

**Did you try to disable/uninstall your Anti-virus? Yes and Firewall too

I’ve tried lot of things to resolve this problem but there’s no result. Alway’s keep saying that Firefox can’t connect to runtime.fivem.net.
Same thing on Edge and Chrome, and after stop antivirus and make some change into my firewall. it seem like the server is Down but after a simple test, i can see that it’s still working and that this problem is only for me.
And, It work well on my phone, i can download FiveM client , no problem. I can’t understand, please help :slight_smile:

2

Try and open it here. Maybe it will work

3

No, same thing. Keep saying that connection failed.

4

Try and clear your browser cache, or try open the link in another browser.

5

Ok so i’ve try to delete cache of all browser, reinitialized setting for Avast, firewall, and personnal internet parameter.
So, technically, i’ve restart all i can and i’ve try to connect to http://runtime.fivem.net/

and same thing ! Connection Failed

looks like the server is online, but it can’t respond to me…

6

Read the ToS, here.
fivem-service-agreement-2.pdf (666.4 KB)

7

But you have downloaded 5M, right?

8

No. I want to but i can’t connect to the internet ressource. when i want to start download FiveM client, i’ve got that

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9

But you could download the .pdf file I provided above, right?

10

Your first link ( by runtime.fivem ) NO
Your second YES

11

Is it French?

(20 ch)

12

I’m from france yes. Why ?

13

Wanted to translate it.

14

No it’s ok thank you. i can understand

15

Did you try and open the link in another browser?

16

It’s the same thing with all my other browser. It’s seem to be the internet adress runtime.fivem is Down …

17

It’s seems to work for me, but here you go.

FiveM.exe (2.1 MB)

Hopefully this will work for you.

18

Like i said, connection failed with the server…

3
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19

There is really nothing I can do, at this point. Try and contact the Moderation Team.

20

Thanks for the support, i will try to contact moderation

1 Like