please help me. He tells his friend that he can not be safely connected to this site and can not download the FiveM

[Samino011]

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GTA V version?
Up to date?
Legit or Pirate copy?
Steam/CD/Social Club?
Windows version?
Did you try to delete caches.xml and try again?
Error screenshot (if any)
System specifications
What did you do to get this issue?
What server did you get this issue on?
CitizenFX.log file
.dmp files/report IDs

If an issue with starting:
GTA V folder screenshot
GTA V/update/x64/dlcpacks screenshot
Filepath to FiveM folder
FiveM client folder screenshot
Did you try to disable/uninstall your Anti-virus?

Also add what you already tried so far.

[Syntasu]

Any more information? Screenshot? Maybe have your friend explain it to us?

[Painwithin]

Tell him to make sure his date and time is correct, if its wrong then the certificates will fail if that isnt it then perhaps disabling his virus scanner may help.

But your topic is vague so i dont know if he cant download the client or if hes getting a failed certificate message.