Neptune-seventeen-arizona

Hello
I can’t run fiveM i have this error. what can i do?

Error neptune-seventeen-arizona

[Main Instruction]
“neptune-seventeen-arizona”

[Content]
A neptune-seventeen-arizona caused FiveM to stop working. A crash report is being uploaded to the FiveM developers. If you require immediate support, please visit FiveM.net and mention the details below.

[^] Masquer les détails [Close]

[Expanded Information]
Crash signature: ntdll.dll+27689
Report ID: ed80dcfa-a159-491d-ac28-3644d94e8bd3 (use Ctrl+C to copy)

Use the support format:
GTA V version?
Up to date?
Legit or Pirate copy?
Steam/CD/Social Club?
Windows version?
Did you try to delete caches.xml and try again?
Error screenshot (if any)
System specifications
What did you do to get this issue?
What server did you get this issue on?
CitizenFX.log file
.dmp files/report IDs

If an issue with starting:
GTA V folder screenshot
GTA V/update/x64/dlcpacks screenshot
Filepath to FiveM folder
FiveM client folder screenshot
Did you try to disable/uninstall your Anti-virus?

Also add what you already tried so far.

GTA V version? last
Up to date? yes
Legit or Pirate copy? legit
Steam/CD/Social Club? social club
Windows version? 7
Did you try to delete caches.xml and try again? no

and now this problem…
[Window Title]
FiveMError

[Main Instruction]
“michigan-kansas-river”

[Content]
A michigan-kansas-river caused FiveM to stop working. A crash report is being uploaded to the FiveM developers. If you require immediate support, please visit FiveM.net and mention the details below.

[^] Masquer les détails [Close]

[Expanded Information]
Crash signature: ntdll.dll+27695
Report ID: 5a3ef82d-3aba-4275-8341-6d611f23080d (use Ctrl+C to copy)

You want to fill out the entire support template for us then? It’ll allow us to get a bigger picture of the issue and will allow us to better help you solve the issue.

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