Main menu not working


GTA V version? 1.0.1365.1
Up to date? Yes
Legit or Pirate copy? Legit
Steam/CD/Social Club? Steam
Windows version? Yes
Did you try to delete caches.xml and try again? Yes
Error screenshot (if any)
System specifications Intel i5-3450 3.10GHz, EVGA GeForce GTX 1060 6GB, RAM 16GB
What did you do to get this issue? Visited other games for a while and when I came back, it didn’t work
What server did you get this issue on? None, the issue is in the menu
CitizenFX.log file!y6IQFbiI!_-Yqhoku65qHAEzpmvBsLkUDuvbQCQxzAPGaPz2WNNs
.dmp files/report IDs N/A

If an issue with starting:
GTA V folder screenshot
GTA V/update/x64/dlcpacks screenshot
Filepath to FiveM folder C:\Users\Joonas\Documents\FiveM
FiveM client folder screenshot
Did you try to disable/uninstall your Anti-virus? Yes

Also add what you already tried so far.

  • updating all drivers
  • reinstalling FiveM
  • connecting via F8
  • verifying game files via Steam


Are you using reshade?


Yes but it’s never been an issue before. I could try removing it.


Yeah no, install ReShade properly if you want to be able to use it.


I’ve done it, no difference.

When I now launched the game, I got this error message (the game crashed) and don’t know if it’s related or not.

[Window Title]
FiveM Error

[Main Instruction]

A fifteen-ink-minnesota caused FiveM to stop working. A crash report is being uploaded to the FiveM developers. If you require immediate support, please visit and mention the details below.

[^] Hide details [Close]

[Expanded Information]
Crash signature: dsound.dll+496E
Report ID: uploaded! (use Ctrl+C to copy)


remove all mods from your GTA V Directory.


Made no difference whatsoever.


You are clearly running a modified version of GTA V, which is resulting in your menu not rendering properly. Removed any ReShade / ENB you have along with any other modifications.

Do so and report back, also next time upload the latest log file rather than the ones with numbers.