Im new and cant get the server to load it crashes

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GTA V version?
**Up to date?**yes
**Legit or Pirate copy?**legit
**Steam/CD/Social Club?**social club
**Windows version?**10 pro
**Did you try to delete caches.xml and try again?**no, don’t know how to
Error screenshot (if any)fivem
System specificationsintel i5 with gtx1050ti
**What did you do to get this issue?**try to load public server
**What server did you get this issue on?**any of them
CitizenFX.log fileidk
.dmp files/report IDsnone

If an issue with starting:
GTA V folder screenshot


GTA V/update/x64/dlcpacks screenshot
Filepath to FiveM folder
FiveM client folder screenshotidk where to find it
Did you try to disable/uninstall your Anti-virus?
no
Also add what you already tried so far.

You time out to that server. The ping is probably too high/Can’t even connect to that server.

K ill try another server

the server is running at 58 ping for me but it never loads it just sits on the loading screen

It happened on my own server where I’d be stuck on the loading screen. I tried reconnecting a couple of times and it worked. I say you do somethings that’s suggested in the template. Such as turning off your anti-virus as it may be blocking any connections. Add a citizenFX.log and delete cache.xml. All of those files can be found in the FiveM folder. After you do them let me know.

000687870.txt (63.5 KB)
here is the logs and the anti virus is off

anybody ever reply???

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