I need help please!


#1

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**GTA V version?**latest
**Up to date?**yes
**Legit or Pirate copy?**legit
**Steam/CD/Social Club?**social club
**Windows version?**windows 7 ultimate 64bit
**Did you try to delete caches.xml and try again?**yes
Error screenshot (if any)image And Fatal error
System specificationsIdc but is good PC
**What did you do to get this issue?**IDK
**What server did you get this issue on?**no server
CitizenFX.log filei have
.dmp files/report IDsi dont have this fille

If an issue with starting:
GTA V folder screenshot


GTA V/update/x64/dlcpacks screenshot
Filepath to FiveM folder
FiveM client folder screenshot
**Did you try to disable/uninstall your Anti-virus?**idk how to disable avast

Also add what you already tried so far.


#2

Hello, this is a friendly reminder because this is your first time creating a topic (or it has been a while since your last topic) in this category.

Please note that most of the support is provided by the FiveM community on a voluntary basis. We ask you to be patient; there is no guarantee we have a solution to your problem(s). To avoid unnecessary/duplicate topics, please browse the forums before creating a topic.

To improve your chances of your issue(s) being solved, please provide as much information as possible about the issue(s) you are having. Also —whenever possible— please use the template given to you when creating a topic.

Thanks for keeping these forums tidy!
:mascot:


#3

Make sure your Windows 7 is up-to-date.

If the issue still persists, download https://support.microsoft.com/en-us/help/2999226/update-for-universal-c-runtime-in-windows