Falsely banned

I was told getting banned globally and fiveM staff cannot do anything about it. But can I know what triggered it out?
I’d just played fiveM for a day and I had not cheated for sure.
My ban ID is c4992879-7f93-494d-ae27-787a1e333821

**GTA V version?: Latest
**Up to date?: Yes
**Legit or Pirate copy?: Legit
**Steam/CD/Social Club?: Steam
**Windows version?: Window 7
**What did you do to get this issue?: Nothing

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:mascot:

When cheats are detected you are banned from FiveM (until ban is expired) ,so wait for your ban and check remove anything you used that could trigger ban

The thing is I really did not use any cheats.
I understand I need to wait but can I know what triggered the ban? So I can try to avoid or uninstall them.
Why I claimed I did not use any cheats it’s because I do not hold any servers (since I saw lots of ppl getting banned by trying anti-cheat in this forum) and I did not run any other applications when I play FiveM.
Thank you.

Yesterday after using mod menu in gta v I was banned for 13 days from fivem

lol i dont even know what is a mod menu

Make sure you don’t have any software which might mess with your traffic

how about software like antivirus? like bitdefender i’m using