Error when starting FiveM

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GTA V version? Latest one. Just reinstalled the game
Up to date? Yes
Legit or Pirate copy? Legit
Steam/CD/Social Club? Steam
Windows version? 10
Did you try to delete caches.xml and try again? Doesn’t exist because it errors out when installing
Error screenshot (if any) NONE
System specifications Custom built, well above minimum requirements
What did you do to get this issue? Started the FiveM client
What server did you get this issue on? N/A
CitizenFX.log file None
.dmp files/report IDs None

If an issue with starting:
GTA V folder screenshot
GTA V/update/x64/dlcpacks screenshot
Filepath to FiveM folder
FiveM client folder screenshot
Did you try to disable/uninstall your Anti-virus?

I was encountering an error when trying to start FiveM. I uninstalled GTA V and reinstalled it. I then downloaded the FiveM client again, but when I double click on it, I get this error:

An error (35, OpenSSL SSL_connect: SSL_ERROR_SYSCALL in connection to runtime.fivem.net:443 ) occurred while checking the bootstrapper version. Check if https://runtime.fivem.net/client/ is available in your web browser.

The URL mentioned works fine. I deleted the FiveM folder in the AppData folder, then tried running the FiveM client and the above pop up message is generated. Since I deleted the AppData FiveM folder, there’s none in that folder anymore because the install doesn’t go far enough to create it.

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1 Like

Try setting CFX_CURL_DEBUG=1 and running it.

Could you be a little more specific? I don’t know where to set that.

Does anyone else have any ideas?

“Error when starting FiveM”

Yet, you didn’t fill that section out…

This usually is an antivirus issue.

I don’t use antivirus. I had FiveM installed previously with no issues, but uninstalled it several months ago.

There’s no FiveM folder because this error pops up when running the client install file from this site, so the folder is never created. GTA V is a fresh install so there’s nothing new installed and GTA V works fine.

I downloaded the client install file and ran it from my desktop.

Here’s the screenshots. Not sure what use they’ll be. 100% stock/vanilla files.

Try disabling Windows Defender.

Windows Defender is not a single on/off switch. It’s multiple protection protocols. Now, if you’re talking abut turning off Windows Defender Firewall, it doesn’t make a difference. I get the same error when starting the FiveM application. Nothing installs. The system sits there for about 15 seconds, then the popup that I posted appears.

You can fully disable windows defenders virus protection.

Its actually pretty simple just google how to do it seeing how recently its been catching FiveM as a false positive.

Like I said, same result with firewall disabled.

the firewall or both the firewall and virus protection? they are two separate things.

I don’t use AV and the firewall is disabled.

Ok… but Windows Defender is a virus scanner… im asking if you disabled the virus protection side of it.

Not sure how many ways I need to say this… NO ANTIVIRUS OR FIREWALL ENABLED.

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