Crashing instantly when inside server


#1

Hello, so my friends FiveM crashes just when he enters server, he sees his character falling and then it freezes and crashes. I have been working on it for multiple hours and now im out of options.
We have been literally trying all we can but nothing seems to help.

He bought GTA to play FiveM in our Policing clan so would be awesome to get some help to him.

GTA V version?
Current, 1.39
Up to date?
Yes
Legit or Pirate copy?
Legit, Fresh
Steam/CD/Social Club?
Steam
Windows version?
Windows 10, up to date
Did you try to disable/uninstall your Anti-virus?
Yes
Did you try to delete caches.xml and try again?
Yes

Error screenshot

GTA V folder screenshot

GTA V/update/x64/dlcpacks screenshot

Filepath to FiveM folder


(this computer, files, FiveM)

FiveM client folder screenshot

System specifications

CitizenFX.log file

.dmp files/crash IDs

Also add what you already tried so far.

  • Allowing trough firewall
    -Disabling antivirus
    -Reinstalling gta v
    -Reinstalling FiveM multiple times
    -Using exactly same files than guy with working FiveM (we use mods)
    -Computer specs tested, should work

#2

Remove your Plugins folder and try again, also… please copy and paste the CrashID next time your friend crashes.


#3

Hello, here is the crash id Crash ID: a8e57c75-9bdb-4993-b372-79badc360901
We tried to remove plugins, didint work. Still getting same crash message.


#4

Update AMD/Radeon drivers.


#5

Super stuff! Now it works, thank you very much!


#6

#7